Privacy policy
Last updated: September 8, 2026
This policy explains how GridIQ Engineering handles information collected through gridiqengineering.com and its consultation form.
Information you provide
When you submit a consultation request, we collect your name, work email, company, facility location, service of interest, and project description. You may also provide a phone number and project timing. We use these details to review your inquiry, communicate with you, and discuss the engineering support you request.
Please do not submit passwords, payment information, sensitive personal information, or confidential facility drawings through the website form. We can discuss an appropriate way to exchange project documents after initial contact.
Technical information and cookies
Our hosting and website systems may process your IP address, browser and device information, requested pages, and access times in operational and security logs. Cookies and similar technologies may be used for essential website functions, security, and administration. You can manage cookies through your browser settings; blocking some cookies may affect website functions.
Website resources, such as fonts, may be delivered by external providers. Loading those resources can disclose technical information, including your IP address, to the provider. This website is not currently configured with advertising pixels or a marketing analytics service.
How information is used and shared
We use website information to respond to requests, manage prospective and existing business relationships, maintain the website, prevent misuse, and meet applicable obligations. Consultation submissions are stored in our WordPress administration system. When email delivery is configured, inquiry details may also be sent to our business mailbox.
Hosting, email, website maintenance, and other service providers may process information needed to operate these services on our behalf. We may disclose information when required by law or when reasonably necessary to protect rights, safety, and the integrity of our services. We do not sell information submitted through this website or use it for targeted advertising.
Retention and security
We retain inquiry information for as long as reasonably needed to respond, manage related business matters, and satisfy applicable recordkeeping obligations. Technical logs and backups may follow separate operational retention schedules. Information may be processed where our service providers operate, including outside Texas or the United States.
We use reasonable administrative and technical measures to protect information. No internet transmission or storage system can be guaranteed completely secure.
Your choices and privacy requests
You may ask us to access, correct, or delete information you have submitted, or ask a question about its use. Depending on applicable law and your circumstances, you may have additional privacy rights. We may need to verify your identity before acting on a request, and some records may need to be retained for legitimate business or legal reasons.
To make a request, use our contact form, select “Not sure yet,” and start your message with “Privacy request.” If a field does not apply, enter “Not applicable.” To ask us to reconsider a decision, use the same form and start your message with “Privacy appeal.” You may also contact the Texas Attorney General’s consumer protection office about a privacy concern.
Children and external links
This website is intended for business and professional audiences and is not directed to children under 13. If you believe a child has provided personal information, please contact us so we can review and address it. External websites linked from this site have their own privacy practices, which this policy does not cover.
Updates to this policy
We may update this policy when our website or information practices change. The updated date at the top identifies the latest version. Questions about this policy can be submitted through our contact form.